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About Us


Stephen Baird - Chief Operating Officer

Stephen has over 20 years of industry and law enforcement expertise in complex technology and risk mitigation leadership. He has delivered integrated functions to organizations encompassing the broad discipline of governance, risk and compliance, with deep expertise in information technology, information security, e-discovery, cyber investigations, computer forensics, business continuity, disaster recovery, incident response, IT audit, records management, and privacy. Most recently, Stephen was the Director of Information Risk Management accountable for information risk management and technology support to the Executive Office of the President of the United States (EOP) serving the White House, Executive Residence, Office of the Vice President and other EOP entities. Previously, Stephen held the position of Vice President and Chief Information Security and Privacy Officer to United Rentals, Inc. (NYSE: URI), the largest equipment rental company in the world. Prior to his involvement in the commercial market, Stephen gained extensive experience in local, state and federal law enforcement, most recently as a Supervisory Special Agent and Division Chief of Computer Crimes for the Department of Defense. Stephen received his M.S. in Information Architecture from Capital College and his B.S. in Economics and Finance from the University of Hartford. Stephen has numerous industry certifications and has served as an Adjunct Professor at the University of New Haven in New Haven, CT in the areas of computer crimes and modern legal issues.

Leonard Higgins - Consulting Partner

Lenny Higgins has over 30 years' experience in the telecommunications industry, with extensive experience in telephone and cable TV operations as well as the development and execution of innovative product strategies to deliver broadband services to RLEC and MSO's customers. From June 2011 to December 2013, Mr. Higgins was Chief Operations Officer of LICT Corp, a holding Company for 10 RLECs based in Rye, New York. He was responsible for all aspects of operations and planning for the company which has approximately $100 million in revenue and $37 million EBITDA. Under Mr. Higgins' leadership, the company increased revenue and EBITDA and launched several new non-regulated businesses including hosted voice, data storage, and home automation. Mr. Higgins also directed the expansion of LICT's broadband capabilities and the breadth of its video, wireless and other offerings, both in LICT's service areas and in new markets. Prior to his role at LICT, Mr. Higgins was Senior Vice President of Product Management & Commercial Sales at Bresnan Communications, a large Cable Television operator in the Mid-West and Western regions of the US. Mr. Higgins directed Bresnan's entry into the telephone and high speed data markets as well as Bresnan's entry into the business telephone and data markets. Previously, Mr. Higgins was Executive Director of Strategic Business Development at Bellcore. He also served as Director of Business Development for Sutton Capital, Inc., a telecommunications investment company with interests in cable television systems, cellular operations and alternate access networks. From 1988 to 1993, he was Director of Corporate Development for Teleport Communications Group, where he oversaw the expansion of its regional fiber networks into a number of new markets. Mr. Higgins received a BA in Economics from Syracuse University and an MBA from Monmouth College in New Jersey.

Dr. Andy Bass - Chief Technologist

Andy has extensive experience in secure, high performance enterprise systems and technologies. Skilled in design, implementation, and management of physical and virtual server infrastructure and data and voice network infrastructure. Excellent problem solving capabilities and deep technical knowledge. Proven track record of improving operational efficiency and maintaining confidentiality, integrity, and availability of services. Andy thrives in environments that value technical ingenuity. Andy holds a PhD in biomedical engineering from Vanderbilt University.

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